- All reservations, changes and cancellations must be received by the hotel in writing and answered by the Hacienda.
- All reservations must be guaranteed by credit card or bank transfer.
- Regular Season: Full payment must be received 30 days before guest arrival. Cancellations 30-15 days before programmed arrival will forfeit rate for first night; cancellations 14-1 days before, no-show, or voucher portions for services not used are not refundable, and minimum stay is two nights.
- Christmas and New Year: Minimum stay is four nights. Payment of 50% must be made on or before July 30, 2008 and full payment on or before October 31, 2008. Cancellations are not refundable.
- Other restrictions and rates may apply for groups, weddings and honeymoons.
- Check-In: 2:00 p.m.
- Check-Out: 11:00 a.m.
Be our personal guest at the Hacienda and help out
Enjoy a Full- One day Hacienda Tour
Magic in the forest tour
Enjoy a Full Day of Personal Renovation at our NATURAL SPA |
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